technology
When AI Goes Proactive: The Truth About Predictive Support and Why It’s Not a One‑Size‑Fits‑All Fix
When AI Goes Proactive: The Truth About Predictive Support and Why It’s Not a One-Size-Fits-All Fix Predictive support AI can surface a potential complaint before the customer even notices it, but that magic only works when fresh, high-quality data meets a well-designed human workflow. The Proactive AI Agent: Myth